At the risk of offending some of you, this has to be said. It is my gripe for the week.
Nothing is more annoying OR frustrating as when you are calling to get a service changed, upgraded, etc… and you have called the 800 number only to be connected with a little Pakistany who sounds like they are in a hut with about 100 others. They have VERY poor English and do not have ANY idea what you are asking of them. I was so pissed after my conversation yesterday, that if the guy would have understood what I wanted, I would have cancelled my service all together!
“Sank you for calling Deesh Networ, dis is Pau, howmeyIhepchu?
“Hi ummm… …. This is Fat Girl, phone number blah blah blah, I need to return an unused receiver, get a return box for that, and credit, also I’m looking into the DVR. So please send me a return box for the unused receiver first….”
“Ok, an you resationsheep?
“What?”
“Wha is resationsheep?
“Ummm, I don’t understand”
“Wha is resationsheep to des fat girl?”
“What is my RELATIONSHIP to MYSELF?”
“Ya”
“Ummm *laughing* It’s me… myself… I’m her, it’s me”
“Ok. Wha is de numba of receiber?”
“The number of receivers? Only 1 unused one, I plan to keep the other one, I want to have my monthly bill go down, so I just need a return box sent to me.”
“Na, wha is de numba of receiber, on back.”
“I don’t know, I’m not at home, I just need a box sent to me so I can return it, you need the number before you can send me a box?”
“Ya”
“Ok, guess I’ll have to call back on that one. Can you tell me how much my bill will be when we are down to just one receiver?”
“I no casee”
"What?"
"I no casee on dis scree"
“SIGH… Ok, well I’m interested in upgrading to the DVR, how much per month for that?”
“$5.98”
“OK, well how much is the installation, I know you guys charge an arm and a leg for coming out here”
“Noa, just $196.00 for receiber”
“WHAT? Well then, no thanks I’ll pass on that, GAWD… Ok then, so I guess I’ll have to call back then…”
“Sank you for calling Deesh Networ”
“Yea, yea” CLICK
*sigh*
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1 comment:
Hilarious! I had the same problem when I called CitiBank. They wanted to offer me a kick butt deal on a credit card and I would have taken it, but I couldn't understand what in tarnation he was saying! I got frustrated and just ended the phone call.
Blah.
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